I watched some of Apple’s recent shows using…different methods than the official app and I believe they’re making some of the best content out there, currently. Shows like Severance and For All Mankind are masterpieces and they give me the SciFi fix I desperately needed.

So I’ve decided to bite the bullet and get a subscription - after all, you should support the creators you’re really invested in, right?

Watching content on their platform is so painful - it’s one of the worst experiences I ever had. If you want to watch the shows in a browser, you need to use Microsoft Edge on Windows because that’s the only browser which comes with Playwright DRM - and it only works if you have a HDCP 2.2-capable screen. If you don’t have that, the content gets served in 480p with a low bitrate. Might as well just put in a VHS at this point.

There’s another alternative: The official Windows 11 app you can get from the store. It is indeed capable of serving you UHD streams…if it wants to. All episodes that are age-rated to 16+ currently don’t work, because they forgot to implement an age verification mechanism and pressing play doesn’t do anything at all. According to their forums, that even seems to happen on MacOS in some cases, so they really messed up the most important thing of their own streaming platform: Pressing Play to watch an episode.

Even if you’re lucky and you’re watching a show that isn’t age-restricted, they serve the content in the language your Apple account has been set to when you’ve created it by default. So every time you open an episode, you have to start it and switch the audio to English. If you go to your account settings to change the language it tells you that your subscription needs to end before you can do that. So you have to wait four weeks or a whole year to change the default language, depending on the subscription model.

Adding to that, sometimes the video streams just freeze, the audio doesn’t play at all or the app straightup crashes in the middle of a stream.

I have rarely seen a platform messing up the user experience this badly. It’s as if Apple doesn’t even want you to watch their own content. I’ve decided to not renew my subscription and procure the episodes from other sources. I wanted to give you money, Apple. But you fucked up.

  • fox2263@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    Watching it on Apple TV hardware was always simplicity. Very high quality on my OLED.

  • tacosanonymous@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    I’m here bc someone else loved For All Mankind.

    I havent watched any new apple content lately because I hate the apps. I’m going to watch it a different way which is somehow less tedious but more economically feasible.

    • MisterD@lemmy.ca
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      Thank you. I’ve been debating if I should go through Prime and subscribe to AppleTV+ or go to Apple directly. I’m going to through Prime just so I can get rid of ATV+ later.

      I have AppleTV boxes because they aren’t a pain to use like AndroidTV boxes.

      But I don’t have iCult phones or tablets. There is no AppleTV app for Android phones or tablets.

  • BackgrndNoize@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    You can pay for the subscription while getting the content onto your computer through other means, this is sadly the best compromise and it also gives you long term access and ownership of things you want to hold onto, with no DRM bullshit and the creators still get paid.

    P.S - whatever content you want to support, make sure to let it play on mute in the background, just so the streaming service knows it’s actually popular and worth supporting

  • BroccoLemuria@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    I think it’s positive that you had the thought of contributing and trying to watch the series through their platforms. I’m not sure it has been mentioned here but I’d suggest to hit their support channels as well, probably opening a request per individual issue you had (which are plenty).

    I believe what others have said: Apple made it frustrating to use outside of their ecosystem to lure you in. Perhaps you’re lucky enough to draw the attention of some devs of the platform and they take pity.

    • HeyJoe@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      I always hate that explanation. I am sure you’re right as well, but really, how many people will cross over after having a horrible experience. What’s the thought process on that? ok, I had a shitty experience, and they didn’t even bother to care about basic compatability, so let’s go buy their stuff so it actually runs well. Sorry, I hate Apple so much, lol.

  • Deconceptualist@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    The language thing sounds like real BS, but otherwise I haven’t had any of those issues in Firefox on Linux.

    I’m still rocking an old 1080p plasma TV, but I probably would have noticed if good-looking shows like Severance, Silo, and Foundation were only rendering at 480p.

  • AA5B@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    As someone in the ecosystem and who has no interest in watching on Windows, works for me.

    • smart tv app just works
    • iOS/iPadOS devices just work
    • subscription is trivial to manage on iOS

    My objections were

    • do not like using smart tv apps
    • FireStick does not have an AppleTV app
    • I was set to try an Apple TV device but the current version was released 3 years ago so I have been hoping for an updated one
    • shows were outstanding but it had less content than other streaming services
    • hayes_@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      Fwiw my firestick does have an appletv app. That being said, I can’t stand how many ads the firestick throws in my face and am considering replacing it with another appletv device.

  • acchariya@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    We’re going to see a lot more software going down the shitter as companies downsize, scale in, lay off with the plan to use AI to save money.

    It used to be “move fast break things”. Now it’s more like “vibe code good enough”

  • Critical_Thinker@lemm.ee
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    Foundation is pretty excellent as well.

    I go with the path of least resistance for top quality. I don’t think a subscription can give you this.

  • RampantParanoia2365@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    I know this isnt what you want to hear, but it’s actually one of the better apps on my smart tv. It works pretty smoothly, and video seeking (fast forward/rewind) actually works well, which is a main criteria for me. The Max app, on the other hand, is dog shit.

      • Squeezer@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        1 month ago

        I have a big 2012 Samsung screen which is still surprisingly good, with a Roku stick in it. Works just fine. I hope it never dies.

    • wetbeardhairs@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 month ago

      It used to be the worst app because Netflix was so damn good. Then Netflix took a shit all over their user experience and jacked prices to the tits so we cancelled them. And HBO got bought by Time Warner who is actively antagonistic towards streaming because the CEO just looks at their entire catalog as a tax writeoff - so the max app is fucking dreadful.

      Then Apple decided to make things suck less and they succeeded. The one thing they screwed up is there is no way to disable that obnoxious auto-play bullshit at the end of each episode. All of the other apps are now so bad that we exclusively subscribe through the appletv app. My wife likes giving money to paramount for some reason - but at least if we do it through the apple app there are no ads.

  • rigatti@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    It literally wouldn’t even let me sign up. I tried on desktop and mobile. Got some different type of error every time, even with attempts several months apart. I decided to just hit the high seas.

  • flop_leash_973@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 month ago

    I find that Apple supports their software and services on platforms they don’t own cradle to grave while holding their nose, seemingly just so they can say they are available on other platforms. And catch a few bucks from people that don’t have their hardware but really want to watch Ted Lasso and the like legally on their Android/Roku/Fire TV device.

    Sure, it technically works, but like you have seen it is clearly a very distant afterthought.