If I even get a participation trophy, I’ll probably skip the ceremony.

Yeah, if a client has been given the ability to submit tickets but doesn’t know HOW to submit tickets properly and is submitting trash on a regular basis, that’s a training issue and I ain’t gonna deal with it. Those get bounced back to the Unassigned pool or directly to a CSR so they can train the client like they were supposed to.

Why don’t you have the ability to create tickets on behalf of someone else?

Most of us do. But they’re supposed to create their own fucking tickets. I’m not doing their job on top of mine.

They know the process, they can follow the process. Otherwise, they can eat an entire bag of dicks.

Throw around all the numbers you want. The fact remains: the majority of voters voted for trump. I don’t like it either, but this is what America is.

Actually genuinely surprised to see this was an Onion story.