

This is exactly the problem, they have no accountability for bad updates causing hardware to become unusable. So, Q&A just becomes a needless expense and untested firmware is dropped on users. Sure, you could try and sue, or more likely get fucked by a binding arbitration clause. But, the cost would be far beyond what the device costs. So, it never makes sense. There need to be fines when this shit happens, which are significant percentages of worldwide revenue, to scare companies into actually testing updates before they are released.
In the end, all we can do is shake our heads and remind folks to never buy HP. They put out great products 30 years ago, but those days are long gone. Now, they just put out crap.
We dun fucked up when we made tarring and feathering CEOs illegal.