Couldn’tWouldn’t👌
I’ve posted this before, but I took a phone in for a battery replacement. Pretty routine. They took forever and finally came back to me and said “we can’t replace your battery because we broke two screens trying to put it back together.” Listen motherfuckers, you had one job, it’s all you do all day, and you somehow had Slippy McThumbs as the technician? They then handed me a nonfunctional phone and, dead serious, asked for a good time for a call with tech support to get my phone replaced. Then took a $1000 deposit on a phone with a trade value of maybe $300 until they got the broken one. Three-ring shit show.
I’ve worked in a repair shop before, and we would actually do similar with specific devices. The difference with us I guess is that we wouldn’t take it for repair without you consenting to that prior to us even checking in the device. For things like the original Microsoft Surfaces, and some Lenovo laptops, they’re glued together so tightly that opening them up to fix something is basically impossible without breaking the screen that is on it.
Also with us if we took it for repair and couldn’t fix it, it either had to come back in the same condition, or we fronted the bill for a replacement.
None of this applies to phones at all though. I’d be really interested to hear what device was so difficult that they couldn’t repair it, because all current gen Samsung, Apple and Google Pixel devices are definitely repairable, as long as you have the proper software tools.
iPhone XS. They (the Apple Store) said “for insurance reasons” they couldn’t continue trying to put the phone together because they might break another screen.
iPhone XS is child’s play, I genuinely can’t fathom why a repair shop (Apple store no less) couldn’t replace a screen on that device. 7 screws (including the pentalopes) and some heat is all you need. Takes 5 minutes of actual repair and another 2 or 3 to run the calibration software.
Did you guys have a heat gun?
We used a hot plate that we could dial specifically to 70c so there was less risk of damaging the battery. Just leave the phone face down on it to bake, and after a few minutes the adhesive pulls apart easily.
Not a war crime, definitely a crime. Legal in the usa tho
A unibody phone can’t be missing parts
I had a screen die on an iphone. The guy lied and said it could not be fixed. I got a piece if shit android phone. Two years later I see the old Iphone and plugged it in. The fucking thing works.
I haven’t had any such run-ins yet. When I asked them to replace my iPad’s batteries, they said that they couldn’t do it, but gave me a new iPad of the same model for CHF 100.- (which would have been the price of the battery replacement).
I went to an identical hole for an iphone battery. But no i’m not the greentext guy
I stopped reading when it said “$2000 paperweights”. You can dislike Apple for any number of reasons, but this doesn’t make sense. Its products work just fine and they run the software that’s on them.
It becomes a paperweight once you install the software updates.
No it does not. Anyone who refers to a functional machine as a paperweight should be involuntarily committed to a psychiatric hospital for evaluation.
“Functional machine” is the working term here. But I guess we have different definitions of what counts as “functional” :)
We do not have different definitions of a functional machine. If you think they’re overpriced, fine; underperforming per price:performance ratio? Fine. Whatever you want. But brand new Apple products work and you all sound ridiculous defending calling them paperweights.
Cultist detected
Seems like the anti-cultist are the real cultist
Yes. The person who correctly points out that functional computers are not paperweights is a cultist. If you legitimately believe that, you need a whole lot worse than prison.
computers
Apple don’t make computers, they make wealth extractors.
Shiiittt mann, these days war crimes ain’t even war crimes
Get yourself a pocket president to legitimize everything you do and crime becomes legal.
That was fun to watch
This happened to me, just with a shattered screen instead of an old battery. Fucker tried to tell me my phone was bricked. I turned it on in front of the cunt and left.
Even though androids phones may also face similar problems frlm OEMs, I will still just stick to android for it’s somewhat openness.
I don’t think android has much to do with hardware but I could be wrong
Android is an open source OS mainly developed by Google (which doesn’t include google apps/android closed ecosystem apps). The android OEMs may do this. But due to somewhat androids openness, I can get an android phone from other OEMs which I think would do somewhat better than this
Right, so like they said, it’s about the OEM, not the OS.
Well i mean no but kinda yes. iOS 18.1 has part pairing, which means it only works on specific hardware configurations
Buy fairphone!
inb4 “but it’s too expensive 😭😭😭” *buys an iPhone instead*
My iPhone 5’s battery was fucked after 3.5 years
Went into Apple Store for first time in my life
They took phone, I walked around for a half hour
Went back, they replaced battery because it was a known issue for free
Used phone for another year before giving it to a friend
I’ve had 3 batteries replaced in three separate phones. The closest thing to an “issue” is they broke 2 of the phones, sounds bad right?! But wait, there’s more. Since it’s the phone manufacturer and quite obviously their fault they replaced them with brand new phones of the same model. No more scratches and such. Just had to restore them from backup.
Also had a brand new phone start doing weird shit. I took a video of it doing the weirdness and went into the store. They couldn’t fault it or replicate it in any way. Still replaced because I had proof and the dude was super chill about it.
Obviously, not everyone is going to receive the same service or see having a complete new phone over a replacement battery as a positive but from my experience I can’t fault Apples service so far.
yeah iphone XS, same experience, have done 2 battery replacements now no issues
Yeah I don’t go to Apple stores with phone problems anymore. The convenience they’re supposed to represent is a bold faced lie and the people who work there are absolute morons who molest the meaning of the word “genius.”
That’s a nice Pepe
Leaving a comment in case someone can link it
