The UK Post Office should at least have considered open source software for Horizon to enhance transparency, empower users, and avoid vendor lock-in, which could have prevented or mitigated the scandal’s impact. People like Richard Moorhead, Christopher Hodges, Alan Bates, and the long running Computer Weekly coverage all underscore the need for transparency and accountability, indirectly supporting open source principles, although direct advocacy is rare. For future systems, the Post Office and similar organizations should prioritize open source to prevent such injustices.

The establishment narrative often focuses on individual accountability rather than systemic issues like software design. But this overlooks how proprietary systems enabled the Post Office to deflect responsibility.

Open source software aligns with ethical principles of justice, autonomy, and resource stewardship, making it a compelling alternative for future public sector IT projects.

Thoughts?!

  • tiramichu@lemm.ee
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    12 hours ago

    I agree that it’s a huge fuck up, my comment wasn’t in defence of the post office, just a related story :)

    Whenever I have delivered code for a client it has always been in a way where the client has complete ownership of the code and can maintain it themselves later (or ask a different company that isn’t us to come do it) because that’s the only sustainable approach, and all companies should absolutely demand that all work done for them is done this way.