Been doing email since it began. Same frustrations.

Solutions (workarounds):

1. Email is structured with “executive summary” & “detail”. That way I can write all the words I want but people can only read the first paragraph.
2. Never ask questions. Tell them what I’m going to choose, & give them opportunity to disagree. That way if they don’t respond usefully I can take their “non-response” as a response & proceed anyway.
3. If I need to ask a question, use a phone call or go to their desk, or (shudder) make a meeting.