I’ve had Verizon for dsl and FiOS. Each time it was a horrific experience that required multiple long calls over the course of weeks to get basic service established. I will never willingly choose Verizon for anything unless it is my absolute only choice. I’d rather pay more money for a lesser service than deal with their customer (dis)service because it’s not worth the time or stress.

CBT = computer based training

In the BDSM community CBT stands for cock & ball torture.