• feannag@sh.itjust.works
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    2 days ago

    Whereas my child’s doctor appointments and records are only available via app and don’t have a website. And the app is no longer supported on my phone OS so I have to run the previous version. I hate this.

    • 93maddie94@lemmy.zip
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      2 days ago

      That’s the worst. Have you spoken up about it? I think they try to be the most convenient and to be “with the times” without realizing that one way does not fit for everyone.

      • feannag@sh.itjust.works
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        2 days ago

        The problem is that it isn’t their own in house app - they contract it out. I should say something, but they aren’t going to change providers. With HIPAA, it’s probably a huge pain without many options. Complaining to the app company makes more sense, but I’m sure I’d get even less far. I suspect I’m in the far minority that care and run non-stock android.