I got into this with a coffee shop recently. Apparently they were “online order and pickup only.” And i went in trying to get coffee. One person was trying to help me, and what i assume was her manager was being a dick.
“Just download the app and put your order in.”
“Nah im not going to do that. I just want a black coffee. Nothing fancy.”
“We’re online only”
other employee rings me up, pours me a cup, and is seemingly just trying to help me gtfo
The one employee was doing it for everyone who walked in. There were 3 of us at the time i was there, so im assuming it happens all the time for them. But im sure I’m not the only one they were rude to. Had they been nice and reminded others that they should use the app, im sure theyd have more people switch to the app instead of finding a new shop.
I got into this with a coffee shop recently. Apparently they were “online order and pickup only.” And i went in trying to get coffee. One person was trying to help me, and what i assume was her manager was being a dick.
“Just download the app and put your order in.”
“Nah im not going to do that. I just want a black coffee. Nothing fancy.”
“We’re online only”
other employee rings me up, pours me a cup, and is seemingly just trying to help me gtfo
She hands it to this dude… To hand to me
“Next time, use the app.”
“Bro there wont be a next time.”
Pretty nice of them to change business practices for you in that moment.
The one employee was doing it for everyone who walked in. There were 3 of us at the time i was there, so im assuming it happens all the time for them. But im sure I’m not the only one they were rude to. Had they been nice and reminded others that they should use the app, im sure theyd have more people switch to the app instead of finding a new shop.
It’d be great if they had a non data-harvesting subsidized pricing tier.
I blast that shit in their reviews.