I’ve been seeing this more and more in comments, and it’s got me wondering just how big this issue really is. A lot of people feel trapped in apps like Discord, WhatsApp, and Instagram, but can’t get their friends to leave.

It’s really annoying when you suggest trying something new, whether it’s a different app or just not using these platforms so much but sometimes it can feel like no one wants to go first.

So I’m curious, what apps do you feel most trapped in? And have you tried convincing your friends to leave them? What happened? Is it an issue for you, or are you just going along with the flow?

Looking forward to hearing if this is as common as it feels!

  • Endymion_Mallorn@kbin.melroy.org
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    5 days ago

    Holistically it’s UX.

    If my wife or others in my life who use Apple want to contact me, they don’t have to go into a specific app and hope that I’m looking at it. They can go into iMessage, click the camera, and poof, a video call starts up. The only software I use that does that otherwise is Discord, and that’s not integrated with SMS/MMS. It’s the connection too (which is just as much part of UX) - I’ve had problems with Zoom or others due to connection strength, but not with FaceTime.

    The fact that it’s a “just-works” solution is important.

    • Zak@lemmy.world
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      5 days ago

      they don’t have to go into a specific app and hope that I’m looking at it

      Do the others not ring your phone? I don’t video call often, but when I do it’s usually with Signal, and that definitely rings my phone.

        • Zak@lemmy.world
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          5 days ago

          This sounds like a pretty unusual configuration. I don’t imagine most people can be reached more reliably using an app that only runs on their tablet than apps that run on their phone.

    • Luke@lemmy.ml
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      5 days ago

      Literally all of that UX is the same and better in other apps though.

      For example, every single part of your description applies to video and text conversations with my SO and friends, except we all use Signal. It “just works”, and better than Facetime because it doesn’t matter what device my SO and friends have.

      With Facetime it doesn’t “just work” at all with the large number of people I know who don’t have Apple. That’s a huge disadvantage which means that Facetime UX sucks.