Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.

The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985

I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.

Its lovely to see someone doing this. I wish everyone would do this.

As ever, if you don’t know Heroic, you can find their website with this link here

  • Fluid@aussie.zoneEnglish
    26·
    1 day ago

    I mean, don’t use walled gardens as your primary community base in the first place right? This is a ‘solution’ to a problem that doesn’t need to exist.

    • PerfectDark@lemmy.worldOPEnglish
      19·
      1 day ago

      So you’d prefer no solution?

      I get the hatred, no one loathes Discord more than me, but on their own time and dime they’re giving an option for those who avoid Discord. I can’t understand why your first, and only thought, is to shit on it.

      Discord’s pervasive, and has become the default option for too many projects, but I can see why - it is free, and everyone uses it. Easy for us, who haven’t built a fucking giant program and community to sit back and sneer at how they offer support, but this is it. It’s all done now.

      Just be glad they’re giving people an option. This isn’t even a ‘solution’ quote-unquote. It is a solution, that will take time and care and effort. Which they’re doing.

      Jesus.

      • SmeeEnglish
        1·
        10 hours ago

        Just be glad they’re giving people an option.

        No. If the discord channels/rooms (often called a ‘discord server’ where the head moderators are called ‘admins’) is the main support channel, I don’t take the product serious. And I don’t want joke software on my systems.

        I’m not glad they’re giving people an option, I’m angry that their foundational principles are askew and they’re working towards continuing to use Discord as the main support channel.

      • Fluid@aussie.zoneEnglish
        11·
        1 day ago

        I didn’t say that. I said why pick Discord from the myriad of other solutions?

        What’s wrong with a tried and tested open forum? Hell, a lemmy server or even subreddit would suffice.

        • 0_o7@lemmy.dbzer0.comEnglish
          5·
          1 day ago

          because of the numbers of users (most likely gamers who have friends already on the platform as well) who already have discord? idk

          • SmeeEnglish
            3·
            10 hours ago

            Would you use Windows just because all your friends do? (aka. would you jump out of a window if all your cool gamer friends did?)