Not quite the same but I used to work at a local, family owned supermarket chain that is now out of business. I started at one of the busiest locations, but after I moved apartments I transferred to another location that was out in the 'burbs. At the first location I worked at, all our equipment was well maintained, stock was reasonable, stuff seemed normal.

At the suburban location, our equipment was all falling apart. The roof leaked. The other stores sent us their overstock and charged it to our departments. I was in the deli, and one day the contracted maintenance guy was there and I asked if he could take a look at one of the meat slicers. He said sorry, corporate told him not to do any work at this location that they hadn’t pre-approved.

My first hypothesis was that this location didn’t make any money, and that’s why they didn’t want to spend to fix it. One day I decided to ask the store manager about it—he was pretty chill and we talked sometimes, so I figured he wouldn’t mind. I said “Does this store actually make any money?” and he said “Well, let me put it this way: the numbers I report to corporate show that every department here, except floral, makes a profit every month. And then the numbers they put out in the quarterly reports show that we’ve never made a profit since we opened.”

“Where does the money go?” I asked.

“That’s above my pay grade,” he said.

I’m convinced someone was embezzling funds. A couple years after I left, the whole chain closed one day with no notice to the employees.